The plain-language terms for using this site and working with Business Up.
The agreement
These terms apply when you use businessuphub.com or buy a Business Up service from Business Up Hub LLC ("Business Up," "we," "us"). By using the site or our services, you agree to them. If you sign a separate service agreement or order with us, that document controls where it differs from these terms.
Our services
Business Up offers growth services and software for contractors, including Business Up Hub, the Voice AI add-on and the Contractor Growth Suite. What each plan includes is described on this site and in your order. We may improve or change features over time.
Plans, billing and cancellation
- Business Up plans start with a 3-month intro period, then continue month to month.
- You can cancel with 30 days' written notice, for example by email to andy@businessupai.com.
- Business Up Hub carries a one-time setup fee. The Growth Suite has no setup fee.
- Fees are billed through our payment processor, Stripe.
- Prices are listed on our pricing page and may change. A change won't affect a period you've already paid for.
Ad spend paid to platforms such as Meta or Google, where it applies, is between you and that platform unless your order says otherwise.
BidCraft
BidCraft is our software product with its own brand. Its use is covered by the terms at bidcrafttile.com.
The Growth Community
The Growth Community comes with paid plans and isn't sold on its own. Guest passes are offered at our discretion. Members agree to treat each other with respect, keep other members' business information private, and not use the community to spam or sell. We may remove anyone who doesn't.
No guaranteed results
Marketing and sales results depend on many things outside our control, including your market, your pricing and how you follow up. Unless your written order says otherwise, we don't guarantee any particular number of leads, appointments or sales. Quotes and stories on this site reflect individual experiences.
Third-party services
Our services rely on third-party platforms such as our CRM provider, Stripe, Meta and Google. Their terms apply to your use of them, and we aren't responsible for their outages or policy changes.
Your content and ours
You own the content and customer data you give us, and you grant us the rights we need to use it to deliver your services. We own this website, our materials, playbooks and SOPs. You may use them in your own business while you're a client, but not resell or republish them.
Using the site
Don't misuse the site: no attempts to break it, scrape it at scale, or send us anything unlawful. You're responsible for making sure the messages you send through our systems, including texts and emails to your customers, follow the laws that apply to you.
Limits of liability
The site and services are provided as they are. To the extent the law allows, Business Up isn't liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us in the three months before the claim.
Governing law
These terms are governed by the laws of the State of West Virginia, without regard to conflict-of-law rules.
Changes and contact
We may update these terms and will change the date at the top when we do. Questions go to andy@businessupai.com. See also our Privacy Policy.