This policy explains what information Business Up collects through this website, how we use it, and the choices you have.
Who we are
Business Up Hub LLC ("Business Up," "we," "us") runs businessuphub.com and the Business Up services described on it. This policy covers this website. BidCraft, our software product, has its own privacy policy at bidcrafttile.com.
Questions about this policy go to andy@businessupai.com.
What we collect
Information you give us. When you use our contact form, book a call or become a client, we collect what you enter: your name, email, phone number, business name and your message. When you pay for a plan, our payment processor collects your billing details.
Information collected automatically. Like most websites, we and our service providers collect standard technical information when you visit: pages viewed, the site that referred you, browser and device type, and an approximate location based on your IP address. Some of this is collected with cookies and similar technologies.
How we use it
- To reply to you, schedule calls and provide the services you sign up for.
- To send messages about your inquiry or your account.
- To send marketing emails or texts when you've agreed to them. You can opt out at any time.
- To understand how the site is used and make it better.
- To meet legal, tax and accounting obligations, and to protect against fraud and abuse.
Service providers we use
We share information with companies that help us run the business, only as needed for them to do that work:
- The BusinessUp CRM, our customer system, which stores contact details and messages and powers our forms, calendars, email and text messaging.
- Stripe, which processes payments. We don't store full card numbers.
- Our website hosting and analytics providers.
We don't sell your personal information.
Cookies and analytics
Cookies are small files a website stores in your browser. We use them to keep the site working, to measure visits and to understand which ads bring people to the site. This site uses Google Analytics to count visits and see which pages people read, and the Meta (Facebook) Pixel to measure our Facebook and Instagram ads and show ads to people who have visited. You can block or delete cookies in your browser settings, and opt out of Google Analytics with Google's browser add-on. The site still works without cookies, though some features, like the embedded booking calendar, may not.
Texts and email
If you give us your phone number, we may text you about your inquiry or appointment. Message and data rates may apply. Reply STOP to opt out of texts, or use the unsubscribe link in any marketing email.
How long we keep it, and how we protect it
We keep information for as long as we need it to serve you and to meet legal obligations, then delete it or keep it in a form that no longer identifies you. We use reasonable safeguards to protect it, but no system is perfectly secure.
Your choices and rights
You can ask us to show you, correct or delete the personal information we hold about you by emailing andy@businessupai.com. Depending on where you live, you may have additional rights under local law, and we'll honor them.
Children
This site is for business owners. It isn't directed to children, and we don't knowingly collect their information.
Visitors outside the United States
We work with contractors anywhere in the world. Our business and our service providers are based in the United States, so information you send us is processed there.
Changes to this policy
We'll update this page when our practices change and change the date at the top. See also our Terms of Service.